Colusa Casino Resort
STARTING WAGE $ 21.95 PER HOUR
POSITION SUMMARY:
To provide leadership, ensure guest service standards are kept high, supervise the day-to-day operations of a shift, ensure the safety of guests and keep management informed of any and all unusual incidents.
ESSENTIAL FUNCTIONS:
Supervises and documents the daily shift functions of the department,
Keep Officers abreast of policy or procedural changes,
Ensure that shifts have adequate staffing and that management is notified in a timely manner of staffing shortages,
Complete complex investigations and document them in a timely, accurate and complete report,
Ensure the safety of all guests in the resort,
Performs other duties as assigned
POSITION QUALIFICATIONS:
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill and/or ability required.
Building Trust – Interacting with others in a way that gives them confidence in one’s intentions and those of the organization.
Innovation – Generating innovative solutions in work situations; trying different and novel ways to deal with work problems and opportunities.
Initiating Action – Taking prompt action to accomplish objectives; taking action to achieve goals beyond what is required; being proactive.
Decision Making – Identifying and understanding issues, problems, and opportunities; comparing data from different sources to draw conclusions; using effective approaches for choosing a course of action or developing appropriate solutions; taking action that is consistent with available facts, constraints, and probable consequences.
Adaptability – Maintaining effectiveness when experiencing major changes in work tasks or the work environment; adjusting effectively to work within new work structures, processes, requirements, or cultures.
Stress Tolerance – Maintaining stable performance under pressure or opposition (such as time pressure or job ambiguity); handling stress in a manner that is acceptable to others and to the organization.
Delegating Responsibility – Allocating decision-making authority and/or task responsibility to appropriate others to maximize the organization’s and individuals’ effectiveness.
Technical/Professional Knowledge and Skills – Having achieved a satisfactory level of technical and professional skill or knowledge in position-related areas; keeping up with current developments and trends in areas of expertise.
Planning and Organizing – Establishing courses of action for self and others to ensure that work is completed efficiently.
EDUCATION:
High School Graduate or GED
TRAINING AND/OR EXPERIENCE:
One to two years related experience
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