Colusa Casino Resort
STARTING WAGE $16.45 PER HOUR
POSITION SUMMARY:
Responsible to provide information and control flow of guests through restaurant and take reservations. Handle all cash transaction by using a Point of Sale System.
ESSENTIAL FUNCTIONS:
Include the following (other duties may be assigned):
Seat guests; keep floor plan updated, bar transfers, estimate waiting period.
Answer telephones and provide information, including booking and confirming reservations and taking accurate to go orders.
Greeting, thanking and saying goodbye to all guests to impress a friendly, warm, and professional atmosphere.
Assure completion of duties listed on weekly cleaning list.
Maintain open communication with service staff and management.
Monitor health and safety procedures for the department.
Performs other duties as directed by the FOH Supervisor.
Perform all cash transaction in compliance with Cash Handling Procedures.
POSITION QUALIFICATIONS:
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill and/or ability required.
Customer Focus – Making customers and their needs a primary focus of one’s actions; developing and sustaining productive customer relationships.
Building Partnerships – Identifying opportunities and taking action to build strategic relationships between one’s area and other areas, teams, departments, units, or organizations to help achieve business goals.
Contributing to Team Success – Actively participating as a member of a team to move the team toward the completion of goals.
Energy – Consistently maintaining high levels of activity or productivity; sustaining long working hours when necessary; operating with vigor, effectiveness, and determination over extended periods of time.
Initiating Action – Taking prompt action to accomplish objectives; taking action to achieve goals beyond what is required; being proactive.
EDUCATION:
High school diploma or GED with restaurant experience and/or equivalent combination of education and experience.
TRAINING AND/OR EXPERIENCE:
Six months cash handling experience preferred.
Source ⇲